Warner Press Return Policy

Do you guarantee my order? What happens if I'm not satisfied with it?

Because we feel that we offer the highest quality products at the best prices, and we inspect and pack all of our orders with care, we think you'll be extremely satisfied with your purchases. However, there are times when items are damaged, defective, or incorrectly shipped. If this is the case for you, we'll gladly replace them.


WARNER PRESS RETURNS POLICY:

1. Please contact WARNER PRESS (800) 741-7721 to receive return authorization before returning any product.

2. Any defective, incorrect or damaged item may be returned within 30 days of receipt via the U.S. Postal Service (preferably by Media Mail, if qualified). We will gladly ship a replacement and reimburse you for your return postage.

3. Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.), if returned within 30 days of receipt and received in salable condition, will be issued an exchange or refund of merchandise cost only.

4. Any return that does not comply with the above policy will be subject to a significant restocking fee, at our discretion.


AFTER CONTACTING WARNER PRESS AND RECEIVING RETURN AUTHORIZATION, PLEASE SHIP YOUR RETURN PREPAID TO:
(Please ship via the U.S. Postal Service; use Media Mail, if qualified.)

WARNER PRESS
PO BOX 2499
ANDERSON, IN 46018


When returning items, please provide us with a copy of your order paperwork by enclosing it with your return. Returns may be sent to our post office box via the U.S. Postal Service, using Media Mail if qualified. We recommend insuring your return. Because this is a post office box, please do not send your package by UPS or Federal Express. Please allow 2-4 weeks for the return to be received and processed. If you are expecting a return shipment, please allow 1-3 weeks for the new package to arrive. If you need further assistance with a return, please e-mail our Customer Service Department (wporders@warnerpress.org) or call us toll free at (800)741-7721 during regular business hours.